Customer wants to open objects without having to download them first

Can you let us know how we can just "Open" an image instead of having to "Save" it for later viewing?


  • Guest
  • Jun 28 2021
ASM10 / Core
  • Jun 28, 2021

    Admin response

    Prometheus Release will see an updates Attachment Upload Feature where you will be able to view certain file type within the built in PDF Viewer.

  • Attach files
      Drop here to upload
    • Mick Hewitson commented
      21 Mar 09:11

      If a call has 5 attachments ideally I want to download in bulk if I want (CTRL+click) not have to do this one by one. Even better is to not have to download them in the first place. In outlook for example we can double click to open attachments. ASM would be good if we can just do that.

    • Vicky Cresswell commented
      June 30, 2021 12:52

      I think I've found a workaround for this issue.

      If you download the file first and then right click it, it allows you to always open it automatically: