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Multi QD fields to indicate whether an item has been deleted
Currently multi-QD fields show all items whether they have been deleted or not. An asterisk next to deleted items (as with multi-select fields) would be beneficial0 Reviewed by Alemba Product Manager
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Start/Stop button for time tracking
It would be great to have a method similar to the SLA timer functions for a time tracking feature that would replace the need to manually use the time and expenses area for each ticket. This means that the system would be able to keep track of the...0 Reviewed by Alemba Product Manager
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Amend Matching panel to use custom filters, or add an additional section with custom filters
Amend Matching panel to use custom filters, or add an additional section with custom filters It would be good if we can modify the matching panel to use specific user filters. We would like to use this to search known errors as an analyst is raisi...0 Reviewed by Alemba Product Manager
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Need "Select all and unselect all" option in "Limit type by IPK status" screen.
Please add the option to select all and unselect all in the limit type by ipk status screen. This option is really needed as we have number of types across 5 to 10 statuses. Please refer attachment for details.0 Reviewed by Alemba Product Manager
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Nano - make it so not all new fields are x-Large
Nano is designed to make more use of big resolutions and monitors so I would find it a lot better if i didn't have to change every field from x-large to small after i've added it and it's screwed up my formatting. while i'm on topic it takes about...1 Reviewed by Alemba Product Manager
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Designer for Nano
Please could you improve designed for nano. it's a nightmare. It's great having 6 columns but the database names are so big when you pull some fields in designer hides the not yet used columns. I've attached a screenshot. if anyone could make it s... -
Update Person Details
I think it would be a good idea to allow people to update there personal details that get stored in person records. For example, telephone number(s) extensions, maybe unique identifier?1 Reviewed by Alemba Product Manager
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Version control for workflow templates
We would like version control for workflow templates0 Reviewed by Alemba Product Manager
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Add ability to control importance/priority of outgoing message
When you configure a message task to use a specific template and send an email to a user/group/field - it would be nice if you could also set the importance/priority of the message. That way requests that have very timely requirements can be flagg...0 Reviewed by Alemba Product Manager
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Contract fields to be available to use in other screens
We are wanting to use two fields in the contacts section for license management, specifically Company_Ref & Expiry_date and have them populated into a change thats auto raised by the options available in contracts. The fields are not available...