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Due to the larger numbers of workflow templates being created, it is requested that Workflow Profiles have a second tier so it is easier to group and find workflows.
Hard to find workflow tempaltes in main app due to number under main processes0 Reviewed by Alemba Product Manager
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Ability to configure incoming email services to handle different message types and ignore some functions.
Ability to configure incoming email services to handle different message types and ignore some functions. we do not want to have calls logged for example as a configuration. They will want a reply email saying the email is ignored or some basic te... -
Color of user VIP Statuses (like as Core)
Could you add this feature in Nano please?0 Reviewed by Alemba Product Manager
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Monitor with resolution time of a call
I want to create a monitor to know the average resolution time of a call but I can't do it. I think I think there are no options like "call resolved date". -
Selecting colors by priority (like as Core)
Could you add this feature in Nano please? -
Request to make Calls and Requests swappable so the processes can work more smoothly.
Request to make Calls and Requests swappable so the processes can work more smoothly. Also allows to have workflows on calls for separating tasks to different users. -
Openstack Connector
Request for Openstack Connector FedCMDB, Events, Outbound Actions Does more than just provisioning -
when scheduleing ipk or workfow - should be able to scheudle for the third monday of the month
it would be more useful - as at the moment can only schedule to a specific date and the date changes monthly and the day may fall on a Saturday - we want to schedule a task every forth Wednesday0 Reviewed by Alemba Product Manager
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Showing of Validation about placing an older date in a request
I just noticed via self service portal that if I put an older date in the date field in a request it is still being submitted0 Reviewed by Alemba Product Manager
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Drop down list on forms to search organisation
Currently we use a 'Single Search Field' to look up our businesses. However this is reliant on the person knowing what they need to search for. e.g when someone searches for Bakkavor Desserts we have several different sites. So they may type in ju...0 Reviewed by Alemba Product Manager