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Time sheet improvements
Currently, when a call/request/task is open in edit mode, the system counts this as time spent working on the item for the timesheet functionality within the tool. There should be an option to turn this off so that only time added by analysts is w...
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Reviewed by Alemba Product Manager
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Add Task/Request description to manual time recording via view timesheets
If you want to add time manually to a task using the record time functionality in view timesheets its hard to see what the task / request relates to. Would it be possible to add the request description to the form. If you add time to calls it has ...0 Reviewed by Alemba Product Manager
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Expand timesheet actions recorded
Customer would like emails send to show as an action against the analysts timesheet actions. In addtion to this, they would also like a better breakdown of work that was completed, as if individual fields are changed, it just records the action an...
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Reviewed by Alemba Product Manager