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search description field on CMDB item screens
being able to search the description field via a search text field - would be helpful in finding certain information0 Reviewed by Alemba Product Manager
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CMDB linking - remove link to user name /org/location
When linking to a CI the search screens opens already ticked with username and org and location - 99% of the time the item you are linking does not belong to the customer - so you have to remember to remove the tick from name/org/location so you c... -
Generate Deep Link URLs when clicking the Ref Number in the Tab or on Portal
To quickly allow a URL to be generate to deep link to a Call or any other Entity such as Service Action or CMDB Item in Core, Nano or Portal by clicking the Ref Number in the Tab or from Portal/Nano interfaces Often need to direct someone to see s...
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Reviewed by Alemba Product Manager
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Add user field and Ref field to the CMDB Linked items area
add Username field and Ref field to the CMDB linked items column choices. It’ll save a lot of time to see which Asset is assigned to whom while exporting the spreadsheet for the linked items. At the moment you have to open each linked item to see ... -
Review of CMDB linking screen
The CMDB linking screen could use some updates to take advantage of new v10 features. The right hand side panel has a fixed display and width. Some improvements like being able to modify the fields displayed about the clicked on item, altering the...0 Reviewed by Alemba Product Manager
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Change CMDB Bulk Update Filter To Show All By Default
I mostly use bulk update to update extension fields, and I always have to change the filter for the CMDB screen. This makes the process very fiddly and could be streamlined by changing the behavior to show all by default and filter to exclude exte...0 Reviewed by Alemba Product Manager