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Flag Object in Task Screen orange where there is an attachment on the Request
Hi All, Currently when a Request has an objected attached, it's not immediately obvious when you are looking at a Task that there is an attachment. E.g. Service Desk created a Request with an attachment, and a Task gets sent to a different Group.....1 Awaiting Release Assignment
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Attach Object to Request/Task should default (radio button) to Request Objects
I understand the setting currently defaults to Task Objects, but this means that the Request owner has to look into each Task to find the objects that underpin the Request. Another option would enable logic so that objects attached to Tasks are au...0 Reviewed by Alemba Product Manager
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Portal - Redesign 'Add Attachment' loading indicator (100% oo)
When recently going to attach multiple files to an open ticket, I used the 'Add Attachments' function and observed that the text of "100% oo" appeared. Thinking that the file had been 100% loaded, I selected OK and only the first file was attached...0 Reviewed by Alemba Product Manager
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Embed a hyperlink to an internal address into a Call/Request.
We need to embed a link (hyperlink) into a Request. This works okay for web sites (e.g. I inserted a link to bbc.co.uk and when clicked it returns the bbc web site.) However, we are unable to resolve links to any "internal" location - e.g. using a...1 Reviewed by Alemba Product Manager
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Error prompt when updating Object size in System Properties.
Error prompt when updating Object size in System Properties. What does this mean that I have to do now? We doubled our attachment size from 2048 to 4096 and the attached message displayed. Thanks,Warning message received, when increasing/decreasin...0