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Start/Stop button for time tracking
It would be great to have a method similar to the SLA timer functions for a time tracking feature that would replace the need to manually use the time and expenses area for each ticket. This means that the system would be able to keep track of the...0 Reviewed by Alemba Product ManagerCreated 12 Jun 05:20 by Brendan CrowevFire v9 / Timesheets -
Allow adding time to timesheet without call or request.
Being able to add time to the timesheet without assigning it to a call or request would allow for capturing of time for tasks that are not customer related. For instance Recording time from a meeting or other administrative tasks that analysts may...0 Reviewed by Alemba Product ManagerCreated 02 Oct 02:45 by Brendan CrowevFire v9 / Timesheets
