We would like to have a widget on the portal that links to creator of the request. We have many processes here that a request is made "on behalf of" however the request disapears out of the creator's active request ( as it should) but we are finding on many occasions where the creator still needs to observe the progress of the request of the user he or she has created on behalf of. I see there is a field creator in the request information so to throw a query to the portal widget shouldn't be too hard?
An Executive Assistant for example will request a new laptop on behalf of the CEO. This falls under the CEO active request queue which is fine. However the EA is responsible to see this request through and would like to view this request for any updates.