Merged Feature Suggestion

This idea has been merged into another idea. To comment or vote on this idea, please visit CORE-I-908 Availability of chat analyst should update periodically .

When a chat analyst finishes a chat session, their status is not automatically returned to online. Merged

If a chat session is completed, the chat analyst should be automatically returned to Online status, rather than having to do it themselves as this can sometimes be forgotten about and the chat will display as offline. 

  • Guest
  • May 9 2017
  • Reviewed by Alemba Product Manager
vFire v9 / Chat

Related Feature Suggestions