Was the person record I would find it useful to be able to see all the linked (owned) CIs for that customer
On a CI record, there are menu options to "Call Search" and "Request Search". It would be useful to have something similar on the person record to search for calls, requests and CIs.
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On a CI record, there are menu options to "Call Search" and "Request Search". It would be useful to have something similar on the person record to search for calls, requests and CIs.