Add ability to configure most common groups

Add ability to configure most common groups forwarded to (by officer) which would bubble to the top of the list

In large organizations this would speed up the process of assigning tickets. If there are groups that you commonly assign tickets to - have a way to identify those groups and place them at the top of the selection list

Guest
Mar 23 2016
Reviewed by Alemba Product Manager

vFire v9 / Unspecified

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Add ability to configure most common groups forwarded to (by officer) which would bubble to the top of the list

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