Allow Officers to close calls via Customer Portal

Allow Officers the ability to close calls via the Customer Portal.  I realize the Customer Portal is geared towards customers, but the Customer Portal should allow Officers the ability to manage the calls that they can review as being assigned to them.

  • Guest
  • Jan 29 2016
vFire v9 / Unspecified
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  • Admin
    Dave Ball commented
    February 28, 2020 11:14

    Close and Reopen Calls via Portal is available in v10.1

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  • Admin
    Dave Ball commented
    March 31, 2017 12:00

    Planned for but not yet assigned to a future release

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  • Kieran Shelley commented
    February 22, 2016 02:31

    customers should be able to cancel or flag calls/requests/service orders as resolved/closed from the portal

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