Add Account Disabled to Person Search Criteria

Add 'Account Disabled' checkbox to the Person Search Criteria for Person Search. This would allow users to easily filter out person records that are disabled, but not yet deleted.  Our audit requirements require that person records must be left as Account Disabled, not Deleted, so currently users can inadvertently select a disabled account when creating an Incident, SR, or Change.

  • Guest
  • Jan 4 2016
  • Reviewed by Alemba Product Manager
vFire v9 / Search
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  • Tony Bannister commented
    February 11, 2016 14:33

    i believe this would be possible fairly easily by modifying the sql query to exclude disabled users -

    AND ACCOUNT_DISABLED = 0 or AND ACCOUNT_DISABLED <> 1

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