KB Article links in Task and Request History

When adding a KB article to a call the call history shows a link to the article. This is not present when adding a KB to a Task or a Request Need to add KNOWLEDGE_REF to CR_REQUEST_HISTORY and modify history to be same as Calls
  • Product Management Alemba
  • May 18 2015
  • Awaiting Release Assignment
vFire v9 / Knowledge Base
  • Attach files
  • +2

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