Notification checkboxes behave differently when forwarding Call or Request/Task. When forwarding a Call, values of checkboxes "Send Email" and "Send Pager" does not depend on the last forward earlier (unselected by default if not mandatory to send). When forwarding Request or Task, checkboxes "Email" and "Pager" values are the same as was set on the last forward earlier. Tachnically a Call physical record has no fields MESSAGE_IND and PAGER_IND to store the last forward settings but Request and Task records have. I believe this is the main reason for the issue and it happened historically. Ok ok, I hear you are saying "this is by design" and I could accept that. The reason I am submitting this issue we have got complaints from our system users that the system should not behave differently in every of these cases. And for me personally it does really make sense. Once again, only for your consideration (we will apply some workaround in our system). If you see it reasonable to change the way how the system sets forwarding notification checkboxes values initially, it would be really nice. Only as my personal suggestion: the system should have the posibility to set default values for these notification checkboxes in Admin (messaging) settings. And when you are making forward these default values should be set initially. It should not depend on the previous forwarding notification selections I suppose. Many thanks, The reason I am submitting this issue we have got complaints from our system users that the system should not behave differently in every of these cases. And for me personally it does really make sense.