Ability to edit the bulk closure screen and

Ability to edit the bulk closure screen and other forms not editable

Currently when bulk closing tickets we are missing key information like our type tier structure and subject which supports our reporting metrics. Not being able to edit and add these fields means any bulk closed tickets are not adopting this information.

Jamie Brown
May 20 2022
Reviewed by Alemba Product Manager

ASM10 / Screen Designer

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Ability to edit the bulk closure screen and other forms not editable

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