Long Forms with errors automatically take customers to the error message at the top of the form

When you submit a request via the portal it looks like nothing has happened and the system does not return you to the top where the error message is so you are unaware that there is an issue. There is no generic error message at the bottom of the form advising people to look for errors.

  • Lea Deng
  • Aug 8 2021
  • Reviewed by Alemba Product Manager
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