-
Manage Subscriber Groups
List members, add members remove members using Rest API0 Reviewed by Alemba Product Manager
-
Alemba API - Field Propoerties
It is not currently possible to determine whether a field is added onto a specific screen or get any details on its properties via the API. This would be very useful for more complex integrations such as chatbots where the screen model could be bu...0 Reviewed by Alemba Product Manager
-
Indicator Management
There is a bug where indicators will stay active on tickets. This was noticed when a user raised a ticket via the self service portal. Having the option to edit or turn this off would be useful for workflow management.0 Reviewed by Alemba Product Manager
-
User Spoofing of Updates
We use user spoofing in SOAP to give the proper people 'credit' for call and task updates via our in-house ( automated back-end ) applications. Moving to REST and AD integration, this ability will be lost for those processes. ( both analyst and en...0 Reviewed by Alemba Product Manager
-
Manage Objects
Need to be able to list, upload, download, remove objects on calls, requests, and tasks. -
Add Request/Call Link information into the API
Add the ability to query calls linked to requests via the Alemba API to enable details of the number of incidents raised from changes for example.0 Reviewed by Alemba Product Manager